Seller Policy

Paycul is committed to providing a trusted marketplace where Sellers can confidently offer digital products while Buyers can purchase with confidence through our escrow system.

This Seller Policy explains the responsibilities, standards, and expectations applicable to all Sellers using the Platform.

By creating listings or selling products through Paycul, you agree to comply with this Seller Policy, the Terms of Service, Escrow Policy, Return Request Policy, Buyer Protection Policy, and all other applicable Paycul policies.

To become a Seller, you must:

• Have a valid Paycul account.
• Meet the minimum age required by applicable law in your jurisdiction.
• Provide accurate account information.
• Complete any required identity verification (KYC) before withdrawals or when otherwise requested.
• Comply with all applicable laws and Paycul policies.

Paycul reserves the right to approve, restrict, or deny selling privileges at its discretion where necessary to protect the Platform and its users.

As a Seller, you are responsible for:

• Creating accurate product listings.
• Delivering products as described.
• Responding to Buyers professionally.
• Maintaining valid download links and access credentials.
• Keeping product information up to date.
• Cooperating during Return Requests and disputes.
• Respecting intellectual property rights.
• Complying with applicable laws.

Sellers are expected to conduct business honestly and professionally at all times.

You may only list products that you own or have the legal right to sell, distribute, or license.

By publishing a listing, you represent and warrant that:

• You own the product or possess all necessary rights.
• Your listing does not infringe any copyright, trademark, patent, trade secret, or other intellectual property rights.
• You have authority to grant Buyers the rights described in your listing.
• Your product complies with all applicable laws.

Paycul may request proof of ownership or licensing at any time.

All product listings must be:

• Accurate.
• Complete.
• Truthful.
• Easy to understand.
• Free from misleading statements.

Each listing should clearly describe:

• What the Buyer will receive.
• File formats included.
• System or software requirements.
• Licensing terms where applicable.
• Delivery method.
• Any limitations or prerequisites.

Important information should never be intentionally hidden from Buyers.

Sellers are expected to provide products that are:

• Functional.
• Complete.
• Free from malicious software.
• Suitable for the purpose described in the listing.
• Properly organized.
• Reasonably free from avoidable defects.

Products should be reviewed before publication to ensure Buyers receive what has been advertised.

After an order is placed, Sellers should deliver the purchased product promptly in accordance with the listing.

Delivery may include:

• Downloadable files.
• License keys.
• Login credentials.
• Access invitations.
• Secure download links.
• Other approved delivery methods.

All delivered materials should remain accessible for a reasonable period unless otherwise disclosed in the listing.

Professional communication helps build trust and resolve issues efficiently.

Sellers should:

• Respond to Buyer messages promptly.
• Be courteous and respectful.
• Provide clear explanations where needed.
• Avoid abusive or misleading language.
• Use Paycul's messaging system whenever possible.

Maintaining communication on the Platform helps ensure that accurate records are available if a Return Request or dispute arises.

To protect the marketplace, Paycul may require Sellers to complete identity verification.

Verification may be required:

• Before withdrawals.
• After reaching certain sales thresholds.
• When suspicious activity is detected.
• To comply with applicable laws.
• Before enabling certain marketplace features.

Failure to complete requested verification may result in restrictions on selling privileges or withdrawals.

Sellers are generally free to determine the price of their products.

However, Sellers must not:

• Artificially inflate prices to deceive Buyers.
• Misrepresent discounts or promotions.
• Use misleading pricing practices.
• Attempt to manipulate marketplace rankings through pricing abuse.

Paycul reserves the right to remove listings or take appropriate action where pricing practices are deceptive or otherwise violate Platform policies.

Eligible Sellers may create and manage their own Paycul shop.

Seller shops may include:

• Shop name.
• Public profile.
• Product catalogue.
• Seller ratings.
• Verification badges where applicable.
• Marketplace statistics displayed by Paycul.

Sellers are responsible for ensuring that all information displayed in their shop remains accurate and compliant with Platform policies.

Sellers may not list, distribute, or sell products that violate Paycul's policies or applicable laws.

Examples of prohibited products include:

• Stolen or unauthorized digital assets.
• Pirated software or copyrighted content without permission.
• Malware, viruses, ransomware, spyware, or malicious code.
• Phishing tools or materials intended for unlawful activity.
• Fake licenses, counterfeit products, or fraudulent documents.
• Products that infringe intellectual property rights.
• Products promoting illegal activities.
• Products that violate applicable laws or regulations.
• Any other products prohibited by Paycul from time to time.

Paycul may remove prohibited listings immediately without prior notice.

If a Seller is unable to deliver a purchased product within the agreed timeframe, the Seller should promptly notify the Buyer through Paycul.

Where appropriate, the Seller should:

• Explain the reason for the delay.
• Provide an updated delivery timeframe.
• Offer a reasonable solution.
• Cooperate with any Return Request submitted by the Buyer.

Repeated delivery failures may result in account restrictions or other enforcement actions.

If a Buyer submits a Return Request, Sellers should review the request carefully and respond within the applicable response period.

A Seller may:

• Accept the Return Request.
• Reject the Return Request.
• Provide corrected or replacement files.
• Replace invalid credentials.
• Deliver missing files or components.
• Explain why the listing has been fulfilled correctly.
• Work with the Buyer to reach a mutually acceptable resolution.

Ignoring Return Requests may negatively affect Seller performance and may influence the outcome of a later dispute.

Before accepting a Return Request, Sellers should take reasonable steps to secure their digital assets.

Depending on the nature of the product, this may include:

• Changing previously shared login credentials.
• Revoking access to digital services.
• Disabling licenses or activation keys where possible.
• Removing user access from subscription platforms.
• Recovering access to cloud-based resources.
• Securing any other digital assets that remain under the Seller's control.

By accepting a Return Request, the Seller confirms that they have taken appropriate steps to prevent continued unauthorized access where reasonably possible.

Where a Return Request cannot be resolved, either party may open a formal dispute.

During a dispute:

• Escrow funds remain securely held.
• Paycul conducts an independent review.
• Sellers may submit evidence supporting their position.
• Both parties are expected to cooperate honestly.

Failure to participate in the dispute process may affect the outcome of the investigation.

To help protect their interests, Sellers are encouraged to retain records relating to each transaction.

Examples include:

• Product delivery confirmations.
• Chat history.
• Screenshots.
• Screen recordings.
• Download records.
• Login activity.
• License issuance records.
• Product version history.
• Any other information relevant to the transaction.

Accurate records assist Paycul in conducting fair investigations.

Once a transaction has been successfully completed and escrow funds are released, the Seller's earnings will be credited to the Seller's Paycul Wallet after deducting any applicable fees.

Sellers may request withdrawals in accordance with the Wallet & Withdrawal Policy and any required identity verification procedures.

Paycul may delay or temporarily withhold payouts where reasonably necessary to:

• Investigate suspected fraud.
• Comply with legal or regulatory obligations.
• Resolve active disputes.
• Correct payment processing errors.
• Protect the integrity of the Platform.

Selling through Paycul may be subject to applicable fees, including:

• Seller commissions.
• Escrow fees where applicable.
• Premium membership fees.
• Featured listing fees.
• Advertising fees.
• Withdrawal processing fees.

Applicable fees are published in Paycul's Fees & Pricing Policy.

Sellers are responsible for reviewing applicable fees before using paid services.

Examples of Seller misconduct include:

• Misrepresenting products.
• Delivering products materially different from the listing.
• Repeated delivery failures.
• Selling unauthorized or stolen content.
• Attempting to bypass Paycul's escrow system.
• Creating fake Buyer accounts.
• Manipulating ratings or reviews.
• Harassing Buyers.
• Providing false information during investigations.

Paycul may investigate any suspected misconduct.

Where a Seller violates this Policy or other Platform policies, Paycul may take one or more enforcement actions, including:

• Issuing warnings.
• Removing listings.
• Restricting selling privileges.
• Suspending payouts where permitted by law.
• Temporarily suspending the account.
• Permanently terminating the account.
• Removing verification badges or marketplace privileges.
• Applying administrative penalties where appropriate.

The enforcement action taken will depend on the nature, severity, and frequency of the violation.

Where appropriate, Sellers may request a review of certain enforcement decisions by contacting Paycul Support and providing any additional information that may assist with the review.

Submitting an appeal does not guarantee that a previous decision will be changed.

Paycul will review appeals fairly and in accordance with its internal procedures.

Paycul may update this Seller Policy from time to time to reflect:

• Changes in applicable laws.
• New marketplace features.
• Operational improvements.
• Security enhancements.
• Updates to selling requirements.

Material changes will be communicated through appropriate channels where required.

The "Last Updated" date at the beginning of this Policy indicates the latest revision.

If you have questions regarding this Seller Policy or require assistance with selling on Paycul, please contact us.

• Paycul Desk Team
• Email: payculdesk@gmail.com
• Website: paycul.com/contact
• Help Center: paycul.com/help-center

Paycul is committed to providing a marketplace where honest Sellers can grow their businesses with confidence.

Our escrow system, Return Request process, and dispute resolution framework are designed to protect Sellers from unfair claims while maintaining trust with Buyers.

We encourage every Seller to provide high-quality products, communicate professionally, and uphold the standards that make Paycul a secure and respected marketplace for digital assets.